GCAA IT Team Awarded for the 3rd Best E-Content 2009

GCAA IT Team Awarded for the 3rd Best E-Content

 

Category : GCAA,   Date : Feb, 11 2010

 

11 February 2010
Abu Dhabi, UAE: The Information Technology (IT) section of the General Civil Aviation Authority of the UAE (GCAA) was felicitated in a ceremony to acknowledge the efforts of the IT team that leaded to the GCAA being awarded as the 3rd ‘Best e-Content Website in the Gulf Region’.
Saif Mohammed Al Suwaidi, the Director General of GCAA awarded all IT team members with certificates and  token of Appreciation. The Award ceremony was held in the presence of Mr. Waleed Hashim, Director of Finance and Administration and Mrs. Ayesha Al Zaabi, Manager of Human Resources.
Al Suwaidi expressed his appreciation for the efforts of the IT team and encouraged them to aim even higher for the next year.
Mohammed Al Shehhi, IT Manager of the GCAA said: “We are extremely grateful, as a team, to have received this honour and recognition for the efforts the GCAA has initiated to enhance customer support through the internet. It is both a sense of National and Organisational pride to have won an award that promotes higher standards of service excellence across the GCC.”
He also thanked the Director General and Management of the Authority for their continuous support and encouragement, and assured improvement and full dedication on behalf of the IT Team.
Al Shehhi added: “The development of better IT support systems and advancements in the field of technology are key factors in positioning an organisation as leaders in quality and customer care. The creation of such an award ceremony encourages all government and service sectors across the GCC to enhance existing IT structures and services to surpass existing world class standards.”

GCAA Announces Launch of ‘Reporting Of Safety Incident’ (ROSI) Program

GCAA Announces Launch of ‘Reporting Of Safety Incident’ (ROSI) Program

 

Category : GCAA,   Date : Jan, 04 2010

Effective 1 January 2010, ROSI to Create a Centralized Reporting System Across UAE Aviation Authorities; GCAA introduced 24 hour/7 days a Week Duty Inspector on January 1st 2010.
03 January 2010
Dubai, UAE: The General Civil Aviation Authority (GCAA) of the UAE launched an air safety incident-reporting program, the Reporting of Safety Incident (ROSI) Program, on 1 January 2010 as part of its new mandate to centralise aviation safety incident reporting across the UAE.
“We recognise the need to constantly improve processes and systems for managing risks effectively; a centralized reporting will ensure effective communication and coordination necessary for higher records of successful incident management,” said Ismaeil Mohammed Al Balooshi, Director Aviation Safety at the GCAA.
With the unprecedented growth seen in the country’s aviation industry, the new program underlines the GCAA’s commitment to deliver both safety and quality processes of world-class standards.
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At the end there was a feedback and technical questions & answers session between audience and Eng. Syed Raheel Ali (GCAA E-Services Development Team Member), on behalf of GCAA IT; he also included the future technical enhancements and upcoming features & updates on ROSI Program.
The highlights of the presentation were, the importance of centralized incident reporting and the procedures to report through GCAA website.